|
WHY ENCOMPASS?
You Don’t Buy Respect From an Industry – You Earn It!
Successful Partnerships
The key to our success depends entirely on achieving goals defined by our clients. Partnerships between Encompass and its clients are developed to assure daily operations function efficiently. Encompass has used this formula to establish a record of excellence and dependability in the medical transcription industry.
Commitment
We are committed to our clients and their individual transcription outsourcing needs. Our professional staff will do what it takes to accommodate our clients' needs by quickly customizing our services to fit each situation. Encompass is committed to continuous quality improvement holding our standards high. We will maintain the highest level of customer service possible to our clients while ensuring they receive the best quality product available.
Quality Guaranteed
- U.S. based transcriptionists — never outsourced overseas.
- All MTs have a minimum of three years multispecialty or acute care experience.
- All MTs must maintain or exceed the AHDI (AAMT) standard quality accuracy level of 98% or higher as well as maintaining Encompass' standard quality levels.
- Comprehensive and Continuous Quality Improvement program including monthly quality audits and reviews.
- All transcriptionists are employees of Encompass. Independent contractors are not utilized.
Deadlines
We see our business as a process of understanding and meeting needs, of using innovation and technology to accomplish our customers' goals . . . “Your Deadline is Our Deadline.”
Fairness and Principle
As a member of the MTIA, Encompass follows the Medical Transcription Industry Alliance's (MTIA) guidelines for billing methods. MTIA's Billing Method Principles (BMP) is a set of Principle Statements designed to provide a means by which to evaluate any medical transcription billing method.
Code of Ethics and Standards
The goal of members of the Medical Transcription Industry Alliance is to promote superior performance standards for medical transcription service companies and to provide a forum for industry representatives to exchange information. Read MTIA's Code of Ethics and Standards
Corporate Members of:
   |